Mobicred Personal Loan
Mobicred Personal Loan

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FAQs

  • FAQs
  • What is MobiCred

    MobiCred is a new-age financial services platform that leverages technology and data-science to make lending quick and easy. It is backed by Oricred Finserv Pvt Ltd, a registered NBFC with RBI.

  • What is MobiCred in to

    MobiCred aims at providing loans and financial services to all segments and sectors of the society through use of technology and innovation.

  • How do I get registered in MobiCred

    Download the app from Google Play store in your smart phone -> Login with your mobile no -> Enter your details in the app and upload your documents -> Once approved, your registration is complete.

  • Why should I borrow through MobiCred

    Easy and convenient for availing short term loan with out visiting the Branch. You can apply for a loan anytime and from anywhere.

  • What all products are available in Mobicred App

    Currently we are providing Personal Loans and Salary Advance (Instant Loan for salaried and can be utilised for various purposes).

  • How MobiCred app works

    The app has been designed, keeping in mind your convenience of applying for a loan, with minimum required documents and hassle free appoval mode. This has been achieved through the latest developments in technology, keeping in view security of customer data and deeper analysis of customer behaviour.

  • How is it different form other app

    Safe, Secure, Convenient, minimal documentation and faster processing. New to credit individuals can also apply.

  • Advantage of MobiCred app

    Anytime and Anywhere access, Faster, Simpler, Secure and One time profile activation.The app is owned by a Registered NBFC. Transparent interest rates and other charges.

  • What all products are available in MobiCred app

    Currently we are providing Salary Advance (Instant Loan for salaried and can be utilised for various purposes).

  • Explain details of Salary Advance

    To fullfill any planned/unplanned needs, any person within age group between 22-55 years with minimum salary of Rs.15000/- per month evidenced by credit in bank account, is eligible to apply for Salary Advance.

  • What is the benefit of a Salary Advance

    Availability of money during needs anytime and anywhere, Fulfill any extra requirements above salary. Easy and convenient way for applying short term loan with minimum documentaion and faster approval.

  • What is the maximum amount and tenure of the loan

    Depending on the applicants profile and credit history, loan amount vary from Rs.8000 to Rs.1,00,000 from 90 days to 365 days.

  • What is the Interest rate, APR and Processing fees of Salary Advance

    Interest rate may vary from 1 % to 2.5% per month depending upon the profile and credit history. Processing fee ranges from 0% to 5%. The details of the charges will be shown on the mobile app at the time of loan application. APR ranges from 12% to 30%.

  • If my company name is not showing in the list can I apply for the Loan

    Yes, you can apply, however you need to update your Institution name in our app while applying for the loan and the same will be updated after our approval.

  • In case I get stuck in between and unable to complete the process what to do

    No need to worry. Whenever you will again start the mobile app, it will resume from the last session.

  • In case my photograph is not clearly taken or I want to change it what to do

    You have the option to retake your live photograph.

  • How much time does it take to apply for my loan

    In case you have kept all the required documents ready and having stable internet speed it will take a few minutes to complete the application process.

  • Can I re-apply if my loan gets rejected

    Yes you can re-apply after 90 days. Your application will be re-evaluated and a fresh decision will be made based on the information provided.

  • In address proof which address I need to submit

    Your current residential address needs to be submitted such as Driving Licence, Electricity bill(Latest), Gas book and latest delivery slip, Land Line telephone Bill.

  • In case I do not get my OTP what is to be done

    Please wait for a few seconds. Incase you have not received, please relogin.

  • In case I am staying in rented accomodation what documents I need to submit

    Electricity bill of the land lord, Gas Receipt not more than 90 days along with Gas passbook/Land line Telephone bill.

  • Is Bank statement Mandatory, which account to be given

    Yes ,The account in which your Salary is credited.

  • What documents are required for applying for a loan

    Salaried :-Aadhar card, Pan Card, Institution identity card, Bank Passbook and address proof.

  • Explain details of Personal Loans

    To fullfill any planned/unplanned needs, any person within age group between 22-55 years with minimum salary of Rs.15000/- per month is eligible to apply for Personal Loans.

  • What is the benefit of a Personal Loans

    To fulfil any planned/unplanned needs, any person within age group between 22-55 years with minimum salary of Rs.15000/- per month is eligible to apply for personal loan. The loan amount can be used for any bonafide purpose.

  • What is the maximum amount and tenure of the Personal Loan

    Depending on the profile and track record, loan amount will vary from Rs.8000/- to Rs.1,00,000/- from 90 days to 365 days

  • What is the Interest rate and Processing fees of Personal Loan

    This product is specially designed with interest rate varying from 1 % to 2.5 % per month and details of the charges will be shown in the mobile app during loan application. APR ranges from 12% to 30%.

  • How do I provide the documents and what care needs to be taken for document uplaod and in which format

    Documents need to be uploaded in APP in respective window, ensure the document is clearly captured for readability of the image. For bank statement kindly upload in PDF format which you have downlaoded from your netbanking or you may have received from your bank through mail.

  • Do I need to send any physical documents

    Certainly Not. However incase we need any document for your loan approval you may have to send the same.

  • How do I repay my loan

    You will provide E-Mandate for repayment of your loan during loan application. The EMI will be automatically deducted from your bank account on the due date.

  • In case of bounce of E-Mandate or any technical error of E-Mandate how do I repay

    You can pay through our web site and app, by debit card, net banking.

  • How long my E-Mandate will be valid.

    To give you the flexibility of faster subsequent loan disbursement you may need to execute open mandate and also you can cancel anytime after your current loan is closed. But we suggest you to opt for an open mandate, so that you can get your subsequent loan with in a few minutes.

  • How do I sign the agreement and loan documents

    You have to sign digitally through Adhaar Based OTP authentication provided by NSDL.

  • Do I have to register and upload my documents every time I apply for the loan

    Once you complete everything you just have to request the loan amount in future and the same will be disbursed within a few minutes subject to approval. However in case of any changes in address, job or contact details you need to update the same in the app before applying.

  • What benefit do I get as an existing customer

    Faster approval ,faster disbursment, reduced processing fees and offers from time to time as decided by the management.

  • In case I change my mobile number or handset will I have to register again in MobiCred App

    Incase you have changed the phone number, please get in touch with our team. Incase you are replacing your handset, just install our application in the new handset and your profile will be automatically retrieved.

  • How do I contact MobiCred

    Through email, whatsApp and contact no provided in our website/app.

  • Can I prepay my loan and what are the charges for prepayment.

    Yes. You will be happy to know that currently we are not charging any prepayment charges.

  • How secure is my personal details and documents provided to MobiCred

    Data is secured and encrypted. Also please refer our privacy policy provided in the website.

  • What is E-Mandate or ENach

    It is an electronic mandate given by you as a customer of the Bank to debit your operating account and pay your loan instalment on the scheduled date.

  • In case I donot have Facebook or Linkedin account, can I get a loan

    You must have social media account to make your profile strong and it will help for a better credit limit.

  • How do I raise my complaint and to whome I should address

    Please mail to wecare@mobicred.in or you may call us on +91 7077222777.

  • What happens if I do not repay my EMI on Time

    We will be reminding you on your app to pay on or before the due date. Most people do not realize this but missing your payment on the due date will have the following negative effects:
       a) This will be reported to the credit bureaus (CIBIL, Experian,Equifax, Highmark) and your credit history will be negatively impacted. When you try to    take any other loan or credit card the same will get rejected.
       b) You will incur a late payment fee, which is min Rs.500 and max Rs.1000 and also you have to pay the penal interest charges.

    So, please make your payments on time.

  • Do I get any sanction letter or loan agreement?

    Yes, you will get sanction letter after loan approval and agreement copy after successful execution.

Mobicred Personal Loan

MobiCred is a new-age financial services platform that leverages technology and data-science to make lending quick and easy. It is backed by Oricred Finserv Pvt Ltd, a registered NBFC with RBI.

Mobicred Personal Loan

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N6/152, IRC Village, Nayapalli, Bhubaneswar, 751015 Odisha, India

+91 7077222777

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